Privacy Policy
Last updated: January 2025
BG Remove ("we", "us", "our") operates the website at https://www.bgremove.site. This Privacy Policy explains what data we collect, how we use it, and your rights. By using our website, you agree to the practices described here.
1. Information we collect
1.1 Images you upload
When you use the AI background remover, your image is transmitted to our secure processing API. The image is processed to remove its background, then returned to your browser. We do not store the uploaded image or the processed result on our servers after the response is delivered. Processing is stateless — every request is independent, and no data persists between requests.
All other tools on BG Remove — the image compressor, resizer, cropper, rotator, color picker, passport photo maker, profile picture maker, and product photo editor — process images entirely within your browser using the HTML5 Canvas API. These images never leave your device.
1.2 Automatically collected data
Like almost all websites, our hosting infrastructure (Cloudflare) may log basic technical information such as IP address, browser type, operating system, referring URL, and timestamps. These logs are used for security monitoring, abuse prevention, and aggregate traffic analysis. They are retained for a short period and are not used to identify individual users.
1.3 Cookies
We use a minimal number of cookies and browser storage entries. See our Cookie Policy for details. You can disable cookies in your browser at any time, and the site will continue to function.
1.4 Analytics
We use privacy-respecting analytics to understand which pages and tools are most useful. We do not sell data, we do not run intrusive third-party ad networks, and we do not fingerprint users. If third-party advertising is present, it is clearly disclosed on the relevant page.
2. How we use information
- To provide, operate, and maintain the BG Remove service
- To detect, prevent, and address technical issues, fraud, and abuse
- To analyze usage patterns in aggregate form to improve the service
- To respond to inquiries and support requests
- To comply with legal obligations
3. Legal basis for processing (GDPR)
If you are in the European Economic Area, we process personal data under the following legal bases:
- Legitimate interest — for security monitoring, abuse prevention, and aggregate analytics
- Consent — where we ask for permission (for example, optional cookies)
- Legal obligation — where retention is required by law
4. Data sharing
We do not sell your data. We share data only with:
- Cloudflare — our hosting and CDN provider, which processes technical request data
- Our background processing API — the server that runs the AI model
- Legal authorities — when required by valid legal process
5. Data retention
Images uploaded to the background remover are not retained after processing. Server request logs are retained for up to 30 days for security and troubleshooting. Analytics data is stored in aggregate form and is not linked to individual users.
6. Your rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your personal data
- Object to or restrict certain processing
- Lodge a complaint with your local data protection authority
Because we do not maintain user accounts, most data requests will result in "no data found". To exercise your rights, contact us at the address below.
7. Children's privacy
BG Remove is not directed at children under 13 (or under 16 in some jurisdictions). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it.
8. International transfers
Our hosting provider (Cloudflare) operates a global network. Data may be processed in data centers outside your country. Where required, we rely on standard contractual clauses or equivalent safeguards to protect personal data.
9. Security
We use HTTPS for all traffic, enforce strict transport security, and apply standard security headers. See our Security page for details. No method of electronic transmission is 100% secure, and we cannot guarantee absolute security.
10. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be announced on this page with a new "Last updated" date. Continued use of the service after changes constitutes acceptance of the updated policy.
11. Contact
Questions about this Privacy Policy? Contact us at privacy@bgremove.site or visit our Contact page.